My aunt who is using the Nokia N96 had some difficulty updating firmware as she does not have a computer.
When she told me about it I told her that she can actually update it’s firmware over the air.
Now for those who are still updating firmware via the Nokia Software Updater, probably you can try this.
Go to menu, click on ‘Tools’.
Go to ‘Utilities’.
Then click on ‘Device Manager’.
In there, you will see the current firmware version and some extra information.
Then go to options, and click on ‘Check For Updates’.
If there is a newer firmware version for your phone model, you will be prompted to download and install it. Do so, and the phone will install and restart by itself… then you’re done!
Be sure to backup your important data first… although you may not need to so if you are using N96 cos updating firmware does not erase contents anymore.
(This OTA firmware update thing works on most new Nseries too. So give it a try if you own one.